How to respond to a leasehold sale pack request

What is asked

When a leaseholder sells, the buyer’s solicitor sends the management company a set of enquiries, usually on the Law Society’s LPE1 form. Typical questions cover:

• service charges for recent years, the current budget and any arrears on the flat;
• the reserve fund balance and planned major works, including any section 20 consultation;
• buildings insurance and claims;
• disputes, complaints and tribunal cases;
• fire risk assessment and building safety information;
• the company’s details and any share transfer or membership requirements.

Answer accurately

Answers are relied on by the buyer and their lender. Give accurate information from your records and say “not known” rather than guess.

Fees

Fees for providing sale packs are administration charges and must be reasonable. Publish your fee schedule. The government plans to cap leasehold permission and document fees, and the 2024 Act will require a published schedule of administration charges.

After the sale

Register the new owner as a member if the articles link membership to ownership, issue a share certificate if relevant, and update the register and contact details. Collect any notice of assignment fee set by the lease.