Library · Regulations
Service Charges (Consultation Requirements) (England) Regulations 2003
The detailed steps for section 20 consultation on major works and long-term agreements: notices, observation periods, estimates and nominations.
What it does
These Regulations set out the procedure behind section 20 of the Landlord and Tenant Act 1985. Wales has equivalent regulations (SI 2004/684).
The main procedures
- Schedule 4, Part 2, qualifying works (no long-term agreement): a notice of intention, a 30-day period for observations and contractor nominations, at least two estimates (one from an unconnected contractor), a statement of estimates with a further 30-day observation period, and a notice of reasons if the contract is not given to a nominated contractor or the lowest estimate.
- Schedule 1, qualifying long-term agreements: a similar two-stage process for agreements over 12 months.
- Schedule 3, works under an existing long-term agreement: a shorter, single-stage process.
- Other schedules cover public procurement cases.
Why it matters
If you skip a step, recovery is capped at £250 per flat for the works (or £100 per flat per year for an agreement) unless the tribunal grants dispensation. The Supreme Court in Daejan v Benson (2013) said the tribunal should focus on whether leaseholders were actually prejudiced.
Status
In force in England.
Read the official text at legislation.gov.uk
Crown copyright, reused under the Open Government Licence v3.0. Summary by Freeholdpilot, checked 1 November 2026. This is legal information about the law in England and Wales, not legal advice for your building. For advice, speak to a solicitor.