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Guides · Service charges and money

How to set a service charge budget

Building a realistic annual budget, apportioning it by the lease, collecting it on account and what every demand must contain.

Applies in England and Wales · Checked 1 November 2026 · 6 min read

Start with the lease

The lease decides what you can charge for, how costs are shared (percentages, floor area or “a fair proportion”), when payments are due, whether you can collect in advance and whether you can build a reserve fund. If the lease does not allow a cost, it cannot go in the budget.

Build the budget line by line

Typical headings for a block:

  • Insurance: buildings, terrorism, directors’ and officers’, engineering inspection.
  • Compliance: fire risk assessment, fire alarm and emergency lighting servicing, water hygiene, electrical tests, lift inspection, asbestos survey.
  • Contracts: cleaning, gardening, lift maintenance, door entry.
  • Utilities: communal electricity and water.
  • Repairs: a realistic allowance based on the last three years.
  • Professional fees: accountant, legal, surveyor, management platform.
  • Reserve fund: contributions towards future major works, if the lease allows it.

Use actual figures from last year’s accounts and known contract prices, not round guesses. Section 19 of the 1985 Act says advance charges must be no more than is reasonable.

Share it out

Apply each flat’s percentage from its lease. Check the percentages add up to exactly 100%. If they do not, take advice: a tribunal can vary defective leases.

Demand it properly

Every service charge demand must include:

  • the landlord’s (company’s) name and address in England and Wales (section 47 of the 1987 Act);
  • an address for service of notices, if not already given (section 48);
  • the prescribed summary of rights and obligations (section 21B of the 1985 Act).

Without these, leaseholders can lawfully withhold payment.

Watch the 18-month rule

You cannot recover a cost demanded more than 18 months after it was incurred, unless you warned leaseholders in writing within that time (section 20B).

Coming changes

The Leasehold and Freehold Reform Act 2024 will introduce a standard demand form that includes the budget. It is expected from 2027.

Questions

Can we charge more than last year?

Yes, if the increase is reasonable and the lease allows it. Explain the reasons, for example an insurance renewal or planned works.

What if we collect too much?

Any surplus is dealt with as the lease says: usually credited against next year or added to the reserve.

Sources

  1. Landlord and Tenant Act 1985, sections 18 to 30Crown copyright, reused under the Open Government Licence v3.0
  2. Landlord and Tenant Act 1987, sections 47 and 48Crown copyright, reused under the Open Government Licence v3.0
  3. Service charge summary of rights (England) Regulations 2007Crown copyright, reused under the Open Government Licence v3.0
  4. The Leasehold Advisory Service (LEASE)Summarised in our own words. Read the original at the source

This guide is general legal information about the law in England and Wales, written by Freeholdpilot. Your lease and articles may say something different, and they usually decide the detail. For advice on your building, speak to a solicitor or ask us to introduce one of our regulated partner firms.