Contact

Get in touch

Freeholdpilot is run by a small team in Brighton. Email is the best way to reach us, and a person reads every message.

Questions about Freeholdpilot

Email hello@freeholdpilot.com for questions about the service, the beta, pricing or setting up your building. Directors already on the beta can also use the help options in their portal.

Your personal data

To see, correct or delete the information we hold about you, email privacy@freeholdpilot.com. Our privacy notice explains what we hold and why.

Security problems

If you think you've found a security weakness, email hello@freeholdpilot.com with "Security" in the subject. Our security.txt file and security page have the details.

Corrections

If something in our news, guides or law library is wrong or out of date, email hello@freeholdpilot.com with "Correction" in the subject and a link to the page. Our editorial policy explains how we fix mistakes.

Complaints

If you're unhappy with us, our complaints page explains what to do and what happens next.

Press and partnerships

Journalists, leaseholder groups, solicitors and other firms who'd like to work with us can email hello@freeholdpilot.com.

We don't have a phone line yet. Business details are on our legal information page.